O'Connor's Plumbing and Septic Services

They guys were very prompt on getting back to me and scheduling SAME DAY SERVICE.
A phone call when close, and great service.
Impressive work! I got a septic tank pump out.

All around this company has great customer service. Well mannered and gave knowledge to both services that was needed. Thank you and I do recommend anyone to use this service!

I hired this company to replace my dosing tank. While they were quick to respond, I ran into an issue when their subcontractors cut the alarm for my tank, purely for convenience. Initially, they tried to charge me for the repair, which I found unacceptable since it was working fine beforehand. Eventually, they agreed that I didn’t need to pay the remaining balance until the alarm was fixed.

However, when a worker came to fix it, he said he couldn't due to wet ground from heavy rain the day before. The next morning, I woke up to find that my card had been charged for the remaining balance anyway, which felt extremely shady.

In the end, the alarm was fixed, but another issue arose. Their invoice states they aren’t responsible for landscaping, which is understandable, but it also states the ground would be raked and seeded. I reached out to confirm this, yet received no response.

Overall, the lack of professionalism and poor communication made this a frustrating experience. While the job was eventually completed, I wouldn’t recommend them due to the unnecessary hassle and lack of accountability.

Picture is how my land was left after repairs.

Good service with great communication and follow up. We had a challenging septic pump/tank issue and were given very detailed options and explanations. The price was good and taken care of instantly.

Communication has been difficult some rude. The work has been completed on time. Thumbs up for Boyd who cares about customer service..