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Dr. Poo Sanitation Solutions

4.9(90 reviews)
· Jacksonville, FL

Dr. Poo Sanitation Solutions is a septic services business in Jacksonville, FL, with a 4.9-star Google rating from 90 customer reviews. Contact details, services, and reviews below.

Category
Service Area
Website
Address
2107 New Berlin Rd, Jacksonville, FL, 32218
Hours
Monday: 9:00 AM – 5:00 PM; Tuesday: 9:00 AM – 5:00 PM; Wednesday: 9:00 AM – 5:00 PM; Thursday: 9:00 AM – 5:00 PM; Friday: 9:00 AM – 5:00 PM; Saturday: Closed; Sunday: Closed

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Services Offered

  • Septic pumping
  • Drain field repair
  • Septic inspection
  • New tank install
  • Emergency septic service
  • Real-estate septic report
  • Grease trap pumping

Services may vary by location. Contact Dr. Poo Sanitation Solutions directly to confirm availability in your area.

Customer Reviews

See all on Google ↗
4.9(90 reviews)
Reviews powered by Google · Last refreshed Apr 2026
Aaron 5 months ago

This is our second septic tank pump out with Dr. Poo and we couldn't be more pleased. Booking was fast and easy. Our tech was named Tyler and he was great, he even called 30 minutes prior to arrival to make sure we were ready for them. He was very informative and knowledgeable. He walked us through everything and was helpful and gave us tips etc to maintain the system. Truck was quiet and all the equipment was nice and they were very respectful of our property and kept the area clean and left very little footprint when complete. I would highly recommend them and they will certainly be our go to moving forward.

Jenn Watts 4 months ago

This company is an absolute breath of fresh air.
My sump pump went bad on a Monday afternoon (I didn’t know for a fact it was, but I had a feeling it was). I called ZHL Tuesday morning right when they opened and they said they could be out to my house in 1-2 hours! Not only did they show up when they said they would, they also sent a text indicating they were 30 minutes out. Awesome communication!
Chris came and pumped my dosing tank and discovered the sump pump was in fact bad and said he had to run to grab another truck with the equipment to replace it. I had a new perfectly operational pump by the end of the day. I’m a naturally curious person and watched and asked all the questions, and Chris answered them all with knowledge and never got annoyed with how many I was asking. I now know more about my septic system than I did a few days ago thanks to him.
So much stress taken off my shoulders. I never had to chase them. Wonderful professionalism. I would definitely recommend this company to anyone who needs septic service. Thank you for fixing my septic!

susan higgins 2 months ago

Job done was awesome. Great price and fast service. The two young men that came out were so courteous and careful. I couldn’t be more pleased and I will definitely use Dr. Poo again. Blessings to your Company and staff. S. Adkins

Manny S 3 months ago

Great service!
That’s what I experienced this past December when the old septic system in my house failed and I had to put a new one. I called some companies in the area. Dr. Poo started the process right away with no problem. Their representatives were very professional and knowledgeable, they helped me understand and answered all my questions. The work was done in a correct and very respectful way , and within the time frame.
I recommend Dr. poo as a good choice to consider for septic system works.
Kelly, Chris and Mathew are a great team!
Thank you
Happy new year :) !

Tyler Powell 4 months ago

Great company!! Always available for pump outs and very professional! They pumped my tank out and left without making a mess! Highly recommend!

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