Metro Rooter, A Wind River Company

Had my septic tank pumped out today by Cody. He was great! He let my kid watch the entire time and also tried to help me with a separate issue while here. He was quick and very personable and helpful.

On the other hand, someone prior to him came and told me that the reason was the septic tabj and that is not the problem. I crawled under my house myself and have leaking pipes and the clog is INSIDE my home. The septic tank did not need to be pumped. I appreciate the guy who pumped it, but it was essentially money I did not need to spend. Now, I have to get an emergency plumber to come tonight to stop the leaks and clog inside my home.

Tyler was awesome… so awesome I left a review for Gainesville location by accident. Tyler did an awesome job with our septic tank pump out! He was professional, on time, and took the time to explain everything in a way that was easy to understand. It’s not exactly the most glamorous service to need, but Tyler made the whole process smooth and stress-free. You can tell he takes pride in his work and genuinely cares about doing a thorough job. Highly recommend him if you’re looking for reliable, friendly service!

Thank you again for everything!!!

We had a great experience with this plumbing company! Kelly, the dispatcher/office lady, was so friendly and helpful. She made scheduling easy and kept us informed every step of the way. Tom installed our hot water heater and did an excellent job. He was professional, knowledgeable, and efficient. Everything was completed neatly and in a timely manner. We truly appreciate the great customer service from start to finish and highly recommend them!

I am the manager of an Italian restaurant. Today I had Mr. Bill and Mr. Tom come out to do some much needed work. In fact they stepped in and completed a task (jetting greese ) that I had paid another company to do. I can tell you that I will be spreading the word on the excellent job they did. They were very knowledgeable and very helpful. I will be going no where else!

Justin R is the best, he always does a great job and has given me great advice for preventative maintenance so we don't need servicing as often! I would highly recommend Justin to anyone who needs plumbing help, there's no half-measures with him he gets to job done right.