Home Performance Alliance Inc.

The sales person lied that the installers are Champion employees. A month ago, I had independent contractors coming to install their windows, and only one of them spoke English. He knew that the window was defective, both scratched and also the spring did not work, yet they still installed it. In addition, they cracked my windowsill. It’s been a whole month, And They still haven’t given me the date when they will replace the defective window. I did not recommend anyone doing business with Champion windows.

My windows were constructed in 2016-17. Supposedly have "lifetime warranty". First window began building up condensation between panes just before hurricane Ian and was replaced with no issues. Now 2 more windows are having the same issues and one is leaking into my walls and house. Their phones go directly to a full voice mail. Their previous email is now a daemon and typed messages through their website remain unanswered. Might be best to stay away.

Parents went into debt getting their house redone. We have consistently had issues some with the windows not locking correctly and leaking air out causing it to fog. Apparently one of them punctured the layers. And other issues that these people refuse to address we waited months for our door only to have a problem shortly after when it started to start peeling. Ive followed up with Richard repeatedly called repeatedly asked repeatedly for help and no one returns my calls. It kinda feels like they shoved a cactus up you know where. I feel like their messing my parents over taking advantage of the elderly i really hope they get ahold of me soon.

DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCE!!!!! They do not know how to communicate effectively or really at all. Wish you the best of luck if you do 🙏

I was a little concerned honestly about starting a project with such a big price tag. I read reviews, I had other companies come out and quote but my gut was to go with HPA. I most likely made that decision based off the phenomenal sales woman Sheila Vaske who visited us. Unlike other leading companies like Westshore who we originally thought we would hire Sheila was genuine. That speaks volume when trusting someone to come into your home. I’m happy we made that decision. I’m so happy with the install! I’m not going to lie, I was a little shocked when only one person showed up to install a two shower job. My main shock was because our shower is oversized and a custom job. However, Sam, our installer did not disappoint. The work he did was remarkable. He took his time paying attention to detail and our bathrooms have drastically changed. He was respectful and so nice. My husband doesn’t warm up or take to people and he really enjoyed Sam. I’m thankful for the process and I know that even though there are some negative reviews on here the experience and what we have because of it was so worth it. We were blessed with Sheila and blessed with Sam. We are so thankful we got the right people to do the job.

We recently chose Home Performance Alliance, Inc. for our Roof Replacement.

Mr. Paul Purcell was our salesman. He gave us an amazing presentation, detailing all the extra thicknesses that go under the actual tiles, which make your house several degrees cooler. He also explained what HPA does to ensure that the new roof is up to the state insurance code. When he spoke about tile samples and hurricane straps, he actually showed samples to us.

Mr. Kevin Suriel was our Roof Inspector. He did the initial site inspection of our roof.When he completed his inspection, he gave us an estimate of what it could cost to replace our roof.

Mr. Carlos Rojas oversaw all constuction for our site. He touched base with us frequently during the two days his crew was here. He made sure the dumpster was here before his crew
arrived. And it was picked up within a day or so after the roof was finished.

His crew did a good job of covering up any of our shrubbery that was in the way of the roofing process. They worked very hard while they were here and they worked until the sun went down. Before they left, they removed all the roof debris from the ground.

The only other issue that arose was our fireplace chimney needed to be replaced.
So they built us another one! We are very happy with new roof and chimney installed by HPA! Gale & Linelle Hibbard