The Uptown at St. Johns — Resident Reviews, Pros & Cons
Southside / St. Johns Town Center, Jacksonville, FL · What renters actually say about living here, distilled from public reviews. Updated Jul 2026.
Neighborhood
Southside / St. Johns Town Center
Address
5290 Big Island Dr, Jacksonville, FL 32246
Floor plans
Studio–2BR
Advertised rents
~$1,400–$2,600 (as of 2026-07, per public listings)
Year built
2013
Pet friendly
Yes
Website
What residents like
- ✓Walkable to St. Johns Town Center shopping and dining
- ✓Large fitness center and pool area rank among the best in the submarket
- ✓Units come upgraded throughout with granite and stainless finishes
- ✓Attractive, well-landscaped property
Common complaints
- ✕Parking shortages are a frequent complaint, with reviewers reporting towing of residents and guests without garages
- ✕Some residents report late-night noise going unaddressed
- ✕Common complaints include access gates working inconsistently
- ✕Reviewers mention communication gaps in the leasing office
- ✕Bulk internet service reliability draws recurring criticism
Our take
A 2013 community directly beside St. Johns Town Center, ideal for renters who want to walk to Jacksonville's premier retail district. Interiors and amenities review well for the price tier. Parking logistics and office communication are the areas where resident feedback is most consistently critical.
Amenities
Resort-style saltwater pool with fire pits4,000 sq ft fitness center with spin spaceResident clubroom and loungeGranite countertopsStainless Energy Star appliancesFull-size washer/dryerGated access
About these pros & cons
How we build these pages: we read publicly available resident reviews (Google, ApartmentRatings, Yelp, Reddit and similar) for each community and summarize the recurring themes in our own words. We don't copy review text, we don't display star ratings we didn't compute, and no complex has paid to appear or to have anything removed. Cons reflect what residents report — experiences vary. Rent ranges come from public listings and change often; always confirm current pricing, fees and policies with the property directly.