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Apartment research profile

The Uptown at St. Johns Apartments: Rent, Trade-offs & Resident Feedback

Southside / St. Johns Town Center · Jacksonville, FL · Our summary of recurring themes in public resident feedback, plus property details and advertised rent. Updated Jul 30, 2026.

Quick take on The Uptown at St. Johns

A 2013 community directly beside St. Johns Town Center, ideal for renters who want to walk to Jacksonville's premier retail district. Interiors and amenities review well for the price tier. Parking logistics and office communication are the areas where resident feedback is most consistently critical.

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Neighborhood
Southside / St. Johns Town Center
Address
5290 Big Island Dr, Jacksonville, FL 32246
Floor plans
Studio-2 bedrooms
Advertised rents
$1,437-$1,762 total monthly leasing price by bedroom starting point for current availability (checked 2026-07-30). (checked Jul 30, 2026, per public listings)
Year built
2013
Pet friendly
Yes
Website
Map

What residents like

  • Walkable to St. Johns Town Center shopping and dining
  • Large fitness center and pool area rank among the best in the submarket
  • Units come upgraded throughout with granite and stainless finishes
  • Attractive, well-landscaped property

Common complaints

  • Parking shortages are a frequent complaint, with reviewers reporting towing of residents and guests without garages
  • Some residents report late-night noise going unaddressed
  • Common complaints include access gates working inconsistently
  • Reviewers mention communication gaps in the leasing office
Firsthand resident experiences

Resident reviews of The Uptown at St. Johns

Written by people who say they live or lived here. Reviews are moderated for relevance and safety; payment and property partnerships never affect what gets published. Read our review standards.

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Amenities

Saltwater swimming poolResident clubroomLarge fitness centerConference room and cybercafePet parkBike rooms and storageGaming loungeTen electric-vehicle charging stations

The nitty-gritty

These details come from public property materials and listings available at research time. Fees, parking rules and utility packages can change, so request the complete lease-cost sheet before applying.

Parking
Tandem garages are available for an additional charge.
Recurring fees
$35 mandatory valet-trash fee, $75 mandatory internet fee, and $5 monthly utility-billing fee.
Application fees
$75 application fee per applicant, $150 administrative fee per apartment, $30 utility-account setup fee, and $5 final utility-bill fee.
Deposit
Security deposit varies based on approved credit; an optional deposit waiver ranges from $22-$49 monthly where offered.
Utilities
Resident-paid utilities vary by usage and provider; utility billing carries a $5 monthly fee and $30 setup fee.
Pet details
Up to 2 cats or dogs, limited to 100 pounds each. $350 fee for the first pet and $150 for an additional pet, plus $20 monthly pet rent per pet.
Management company
ZRS Management
Transit & commute
Steps from St. Johns Town Center, with direct driving access to I-295 and J. Turner Butler Boulevard. Zillow lists the nearest public-transit stop at about 0.8 mile.
Unit features
Granite countertops, stainless-steel appliances, tile backsplashes, ceiling fans, and full-size front-loading laundry appliances.
Lease terms
Current public listings advertise lease terms from 7-16 months.
Washer & dryer
Full-size front-loading washer and dryer included.
Internet & cable
Mandatory high-speed internet package is $75 monthly; Wi-Fi is also provided in the gaming lounge.
EV charging
Ten on-site electric-vehicle charging stations.
Research transparency

We cross-check property information and summarize recurring public resident feedback. A missing detail means we could not verify it reliably—not that the fee, rule or feature does not exist.

Property details checked Jul 30, 2026

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Questions to ask when you tour The Uptown at St. Johns

Use these questions to verify current conditions and investigate the trade-offs surfaced by public resident feedback.

  • What is the exact monthly total after every mandatory fee, utility package and service charge?
  • Can I see the specific available unit—not only the model—and receive the quoted price in writing?
  • How does guest parking work, and what rules can lead to towing?
  • Who handles after-hours maintenance emergencies, and what response time is promised in the lease?
  • Which units are least exposed to road, rail, aircraft, amenity or nightlife noise?
  • How often has the access gate or controlled-entry system been unavailable during the past year?
  • Which advertised amenities are currently open, what are their hours, and is access included in base rent?
  • Who is the current management company, and how are unresolved resident issues escalated?
How this apartment research is made How we build these pages: we examine publicly available resident feedback from sources such as Google, ApartmentRatings, Yelp and Reddit, then summarize recurring themes in our own words. We don't copy review text or display third-party star ratings. Paid partner modules are labeled and do not alter the editorial summary. Trade-offs reflect what residents report — experiences vary. Rent ranges come from public listings and change often; always confirm current pricing, fees and policies with the property directly.

Own or manage this community? Verify factual details or view partner options. Sponsorship never changes our resident-feedback summaries.