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5 Thousand Town — Resident Reviews, Pros & Cons

Southside / St. Johns Town Center, Jacksonville, FL · What renters actually say about living here, distilled from public reviews. Updated Jul 2026.

Neighborhood
Southside / St. Johns Town Center
Address
5000 Big Island Dr, Jacksonville, FL 32246
Floor plans
1BR–3BR
Advertised rents
~$1,600–$2,200 (as of 2026-07, per public listings)
Year built
2013
Pet friendly
Yes
Website
Map

What residents like

  • ✓Steps from St. Johns Town Center in a mixed-use, walkable setting
  • ✓Property cleanliness and upkeep draw consistent praise
  • ✓Rooftop firepit terrace is a distinctive amenity for the area
  • ✓Generous closet and storage space noted by residents
  • ✓Maintenance turnaround is generally described as prompt

Common complaints

  • ✕Reviewers repeatedly criticize the bulk internet service as slow and hard to upgrade
  • ✕Some residents report smoke odors and hallway noise from neighbors
  • ✕Common complaints include staff turnover making the office harder to reach than in past years

Our take

A 131-unit boutique mid-rise from 2013 embedded in the Town Center's Markets area, appealing to renters who want to live inside the shopping district itself. It reviews well on cleanliness and amenities, with the mandatory internet package the most frequent pain point.

Amenities

Saltwater poolRooftop terrace with firepitFitness center and yoga studioMusic cafePet spa and dog parkGranite countertopsWalk-in closets
About these pros & cons How we build these pages: we read publicly available resident reviews (Google, ApartmentRatings, Yelp, Reddit and similar) for each community and summarize the recurring themes in our own words. We don't copy review text, we don't display star ratings we didn't compute, and no complex has paid to appear or to have anything removed. Cons reflect what residents report — experiences vary. Rent ranges come from public listings and change often; always confirm current pricing, fees and policies with the property directly.

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