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Apartment research profile

5 Thousand Town Apartments: Rent, Trade-offs & Resident Feedback

Southside / St. Johns Town Center · Jacksonville, FL · Our summary of recurring themes in public resident feedback, plus property details and advertised rent. Updated Jul 30, 2026.

Quick take on 5 Thousand Town

A 131-unit boutique mid-rise from 2013 embedded in the Town Center's Markets area, appealing to renters who want to live inside the shopping district itself. It reviews well on cleanliness and amenities, with the mandatory internet package the most frequent pain point.

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Neighborhood
Southside / St. Johns Town Center
Address
5000 Big Island Dr, Jacksonville, FL 32246
Floor plans
1–3 bedrooms
Advertised rents
$1,666–$2,250 advertised monthly (checked 2026-07-30; pricing and availability can change). (checked Jul 30, 2026, per public listings)
Year built
2013
Pet friendly
Yes
Website
Map

What residents like

  • Steps from St. Johns Town Center in a mixed-use, walkable setting
  • Property cleanliness and upkeep draw consistent praise
  • Rooftop firepit terrace is a distinctive amenity for the area
  • Generous closet and storage space noted by residents
  • Maintenance turnaround is generally described as prompt

Common complaints

  • Reviewers repeatedly criticize the bulk internet service as slow and hard to upgrade
  • Some residents report smoke odors and hallway noise from neighbors
  • Common complaints include staff turnover making the office harder to reach than in past years
Firsthand resident experiences

Resident reviews of 5 Thousand Town

Written by people who say they live or lived here. Reviews are moderated for relevance and safety; payment and property partnerships never affect what gets published. Read our review standards.

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Amenities

PoolFitness and resident facilitiesPackage lockersGarage optionsEV chargingConcrete construction

The nitty-gritty

These details come from public property materials and listings available at research time. Fees, parking rules and utility packages can change, so request the complete lease-cost sheet before applying.

Parking
On-site parking and attached garages with select homes are advertised; a current universal parking charge is not publicly stated.
Recurring fees
Current published charges include $85 monthly for internet/cable and $35–$55 for water. Optional published charges include $37 monthly valet trash and $40 monthly storage.
Application fees
$75 application fee per adult applicant and $250 administrative fee per apartment.
Deposit
$500 deposit is published; current listings also mention third-party deposit or guarantor alternatives, subject to qualification.
Utilities
Current listings publish $35–$55 monthly water and $85 monthly internet/cable charges. Electricity is resident-paid; the actual amount varies by use.
Pet details
Cats and dogs are accepted. A current public listing publishes $20 monthly pet rent; complete size, breed, count and one-time-fee terms are not consistently disclosed and should be confirmed directly.
Management company
ARIUM
Transit & commute
Located beside St. Johns Town Center with walkable access to retail and dining and road access to I-95; public transit options are limited according to the current listing.
Noise context
Concrete construction is advertised. An older resident review reported that the construction helped with insulation and privacy; this is a resident observation, not a guarantee about current noise.
Unit features
Published features include full-size in-unit laundry, granite counters, stainless appliances in select homes, walk-in closets, balconies or patios and vaulted ceilings in applicable plans.
Washer & dryer
Full-size in-unit washer and dryer.
Internet & cable
Current listings publish an $85 monthly internet/cable charge; provider and plan details should be confirmed before leasing.
Package delivery
24-hour Luxer One package lockers.
EV charging
EV charging is advertised.
Research transparency

We cross-check property information and summarize recurring public resident feedback. A missing detail means we could not verify it reliably—not that the fee, rule or feature does not exist.

Property details checked Jul 30, 2026

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Questions to ask when you tour 5 Thousand Town

Use these questions to verify current conditions and investigate the trade-offs surfaced by public resident feedback.

  • What is the exact monthly total after every mandatory fee, utility package and service charge?
  • Can I see the specific available unit—not only the model—and receive the quoted price in writing?
  • How does guest parking work, and what rules can lead to towing?
  • Who handles after-hours maintenance emergencies, and what response time is promised in the lease?
  • Which units are least exposed to road, rail, aircraft, amenity or nightlife noise?
  • Where are packages stored, what happens after hours, and are locker or concierge fees mandatory?
  • Which advertised amenities are currently open, what are their hours, and is access included in base rent?
  • What active or planned construction could affect noise, access, views or parking during my lease?
How this apartment research is made How we build these pages: we examine publicly available resident feedback from sources such as Google, ApartmentRatings, Yelp and Reddit, then summarize recurring themes in our own words. We don't copy review text or display third-party star ratings. Paid partner modules are labeled and do not alter the editorial summary. Trade-offs reflect what residents report — experiences vary. Rent ranges come from public listings and change often; always confirm current pricing, fees and policies with the property directly.

Own or manage this community? Verify factual details or view partner options. Sponsorship never changes our resident-feedback summaries.