PUDDLES Restoration

With the winter freeze, our irrigation system backflow preventer outside our exterior wall froze and broke. The amount of water that came out the pipes was a geyser amount and it was unnoticed for several hours as we were not home when the backflow preventer broke, causing water to intrude into our house and causing water damage.

We did our due diligence and immediately looked for a reputable water mitigation and restoration company and found PUDDLES Restoration. From the start to the end of restoration, we were very pleased with the promptness, services, communication and honesty of the team at PUDDLES. Our concern was immediate removal of any damaged drywall and insulation to prevent mold and to have any saturated areas to begin drying to avoid spread of damage and mold. The PUDDLES team did just that and came equipped with advanced and professional tools to diagnose and treat the areas of our house. We were very pleased with the quality and level of work and the attention to details and all concerns. My wife is expecting and we have a toddler and the PUDDLES team took great care with consideration of my family.

We highly recommend PUDDLES for any of your needs for water mitigation and restoration. The team does a great job, they take detailed photos and have superb documentation if needed for insurance claims. Water damage is very frightening but it doesn't have to be when you have a 5 star company/team that you can confidently count on. Thank you PUDDLES for taking care of our home and family.

We had an excellent experience with Puddles Restoration in Ocala, FL. Their team was extremely punctual, arriving on time and ready to work, which immediately gave us confidence in their service. The work performance and professionalism were outstanding—everyone was knowledgeable and respectful.

The quality of the work exceeded our expectations. They were thorough, detail-oriented, and made sure everything was completed correctly and efficiently. On top of that, their customer service was top-notch. Communication was clear from start to finish, and they genuinely cared about making sure we were satisfied with the results.

I highly recommend Puddles Restoration to anyone in need of reliable, professional restoration services in the Ocala area.

PUDDLES Restoration did an excellent job from start to finish. They responded very quickly and took great care of everything in a timely manner. The team was professional, courteous, and genuinely friendly, which made a stressful situation much easier to deal with. I really appreciated their attention to detail and clear communication throughout the process. Highly recommend them!

I don't often leave reviews, but want to say that Puddles Restoration has been amazing to work with! They communicate very well, have shown compassion for the situation we are in, and have been very professional and a breath of fresh air, literally, to work with.

They have responded promptly to all of our questions and concerns. They show up on time and have kept us in the loop with all progress. With our specific situation, daily recaps and pictures have been so helpful.

They are very reasonably priced and we appreciate that as we were in a financial bind. Their quality of work is impeccable and I will recommend Puddles to anyone who finds themselves in a position of water damage and/or any type of mold. We had black mold and they set our mind at ease.

Amy Rauch

Franklin and LT are amazing to work with we work together all the time. Talk about dedication, knowledge and just hard working people these are them. Very clean and precise. Looking forward to a long relationship.