Octopus Car Wash is an auto detailing business in Orlando, FL, with a 3.9-star Google rating from 1185 customer reviews. Contact details, services, and reviews below.
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VERY Overpriced Detail service. The drive thru wash is fine, but the detail service left dust all over my vehicle, and streaks all over my windows. Smudges and marks were everywhere and didn’t remove marks that were easily wiped off. Will continue using the drive-thru but never leaving my car to be detailed again.
Octopus Car Wash on Mills is consistently solid. Quick, efficient, and they actually do a thorough job — which isn’t always the case with drive-thru washes.
The tunnel gets the car clean, but what really stands out is the finishing crew. They take their time on the wipe down, hit the details, and don’t rush you out. My wheels and glass were spotless, and the interior quick-clean made a noticeable difference.
Convenient location, fair pricing, and dependable results. If you’re in the Mills area and want your car looking sharp without spending all day on it, this is a great go-to.
Absolutely THE BEST car wash in all of Orlando! The service is outstanding, the team works incredibly hard, and the manager is truly phenomenal. If you’re looking for exceptional customer service and a spotless, showroom-quality clean, this is the place to go.
Would put 0 starts if I could. A part of the service we purchased was that we get a scent. When we asked for it, we were told we need to go to the office. There, we were told that the scent thing hasn’t shipped so they don’t have it. Logically, I asked if there is a substitute (they have other scents for sale) or a reimbursement/discount because, at the end of the day, I did not received what was advertised. That is not the worst part…
The man who I, unfortunately, had to talk about the situation, named Kerry was overly aggressive. He kept saying “we don’t have it” instead of answering my question on where it is stated that sometimes the promised product is not available. He kept aggressively asking me what my complaint was instead of answering my question. His tone and gestures made me feel unsafe. He said I am violating his space and threatened that he has cameras on property. I felt completely blindsided by that move as I was 1) not given what I was promised 2) talked to disrespectfully, and, to add on 3) threatened.
This is beyond unacceptable and the worst customer service I have ever experienced. It is unfortunate I have to write this review as I was using this car wash often. The people who polished the car did a good job and the cashier inside was helpful and friendly. I feel as though it is unfair to other workers, but Kelly completely ruined the experience.
Jeff was awesome. I had the tire & wheel shine wash and he gave great detail to each rim and tire. They look brand new! He even did a walk around and checked to make sure nothing was missed in the wipe down/drying process.