Jackson Pools, Inc.

We are overjoyed with our brand new pool! It is so beautiful, stunning, serene, luxurious - everything we wanted in a dream pool. Jackson Pools is a phenomenal company to work with. Start your pool journey with Kermit Jr. and he will help bring your vision to life. All of the hard work from the team that went into this project is incredible. Thank you for our gorgeous oasis!!

Just finished our pool. Reid and Dane both did an amazing job as far as the design and the install. They both have gone above and beyond.We could not be any happier. Highly recommended the two of them to do your work!! The communication through the entire process was amazing, don’t matter the time of day. They answered all of my questions!! I’d do it all over again!! Five stars isn’t enough for superstars!!

We chose Jackson Pools, and we’re glad we did. Everyone we worked with was kind, professional, and answered our questions along the way. Jerred made the process super simple. Cody kept us informed as the project progressed. Reid and Chuck helped us through the final steps. If we had to do it all over again, we’d choose Jackson without any hesitations. They were great to work with!

We recently completed our pool project with Jackson Pools, Inc in the Sarasota/Brandenton area and are very happy with the end product. We chose Jackson Pools, Inc as we wanted a company that could deliver a quality project in the end and would not leave us hanging mid project, as had happened to several of our neighbors with other companies. We also chose them due to their honesty from the start. We worked with Reid Banish who never over promised or tried to oversell- he was realistic with timeline and honest about product and size options for layouts. Other companies tried to oversell and push us to build a larger pool than our property could adequately fit. Both of our adjacent neighbors built pools at the same time as we did, and I can say that the contractors with Jackson Pools, Inc were much more respectful to us, our property, and our neighbors’ properties than the crews used by our neighbors. Jackson made sure our neighbors were not bothered and kept us very well informed of the entire process. Like with any large construction project, we hit some bumps along the way, but Jackson Pools, Inc did not cut corners and made sure any issues were handled appropriately (even if it was costly to their company). In the end, I feel comfortable that we now have a high quality, beautiful pool that will stand the test of time. Reid and the Jackson Pools team have been there for us after completion of our pool to answer our questions and address any concerns that may have come up. They are the only company I know to do this as my neighbors and friends used companies which are impossible to get a hold of after project completion. All in all, we are very happy with our pool and backyard space and we highly recommend Jackson Pools, Inc to help your dream pool become a reality.

Outstanding Experience from Start to Finish – Jackson Pools Sets the Standard

I cannot say enough great things about Jackson Pools. From the very first conversation to the final result, this team delivered excellence at every step. Salesman Mike Bell was knowledgeable, honest, and never pushy—he truly listened to what we wanted and guided us with confidence and professionalism.

Cody, the project manager, was phenomenal. Communication was clear, timelines were met, and every detail was handled with precision. It’s rare to find someone so organized and proactive—he made the entire process smooth and stress-free.

A special thank-you to Kim, Vice President, for leading a company that clearly values quality, integrity, and customer satisfaction. You can tell this starts at the top and flows through the entire team.

Steve and Reid also deserve major recognition for their hard work, craftsmanship, and attention to detail. Their dedication truly shows in the final product.

If you’re considering a pool company, look no further. Jackson Pools exceeded our expectations in every way, and I would recommend them without hesitation to anyone looking for top-tier quality and service. A truly exceptional customer-oriented experience!

****Update 2/27/2026****

I felt compelled to write an update to my original review because Jackson Pools has continued to exceed our expectations in ways that truly deserve recognition.

In today’s world, it’s rare to find a company that genuinely understands what customer service should look like. Jackson Pools doesn’t just meet expectations — they redefine them. Their responsiveness, professionalism, and willingness to go above and beyond have been remarkable even after the project was completed.

Every interaction has been handled with urgency, respect, and a true desire to make sure we are completely satisfied. There’s no runaround, no delays, no excuses — just accountability and follow-through. That level of consistency speaks volumes about the leadership and culture of this company.

What stands out most is that you never feel like “just another customer.” They treat you like a priority, long after the contract is signed and the pool is finished. That kind of service is rare, and it’s the reason I continue to confidently recommend Jackson Pools.

Exceptional craftsmanship built our pool — but exceptional customer service has made us lifelong advocates.

If you're on the fence on hiring a pool contractor - rest assured that Jackson Pools will leave you 100 percent satisfied.