Custom Pools by Design

We had an amazing experience with Custom Pools by Design! They were excellent to work with from start to finish, guiding us through the entire design and build process for our custom pool. Their team was in constant communication and always ready to answer our questions, which made everything so smooth. Plus, every worker who came out was incredibly friendly and professional. We couldn't be happier with the results and highly recommend them to anyone looking to create their dream pool!

Couldn’t say enough good things about Custom Pools by Design! The whole process was smooth and easy and everyone was so great to work with, specifically Thomas (Sales Rep) who was super helpful and gave us good recommendations on design without being pushy or trying to upsell. After interviewing several pool builders, CPBD gave us the most confidence they would provide a quality build, and they certainly delivered! The weekly updates from Cara were greatly appreciated and Chris was routinely checking in on the progress. Looking forward to lots of quality family time in our new pool!

We built our pool and spa in conjunction with building a new home in Cape Coral. We lived 1,000 miles away, both of us working full time and we did not have many opportunities to physically check in to make sure everything was on the up and up. We had to find a company that we had faith in to give us the most beautiful pool, that would build it well with no short cuts and give us a good price point.
I reached out to 3 pool companies that were recommended on social media. One company did not ever call me back, one who spoke with promises but then reneged in the end and Custom Pools by Design who worked with us diligently.
Brady patiently worked with us through our ideas of the ultimate dream pool (all the bells and whistles) to a unique curvy pool and spa that was within our budget and included all of our must haves.
The office staff, especially Cara, were easy to get in touch with when we needed information or concerns. They even answered the phone instead of sending it to voicemail or employed the answer/hold trick.
The City did throw a wrench in the final steps of the process (I guess that is a normal situation in The "Cape") and Custom Pools by Design did not even blink to make it right and in a timely manner. They made a really frustrating and overwhelming situation into "No big deal, we got you".
The pool is absolutely gorgeous, the cage is sturdy and well built, and the paver installation is perfect and a real eye catcher. WE lucked out finding this company. I strongly encourage anyone looking to a pool and/or spa give Custom Pools by Design a call.
Tell Cara we said "Hi".

I would highly recommend Custom Pools by Design! They were recommended to us by family and friends who have used them in the past and we were not disappointed. They exceeded our expectations in every way. We love the final product and were thoroughly impressed watching the project come together. Their team was professional and Cara was in constant contact with us from start to finish. Their price was fair, coming in lower than many of the other quotes we received. The project timeline was also completed earlier than expected. I have nothing but positive things to say and would use them again for any future projects!

Custom Pools by Design did a fantastic job from start to finish with our pool. We have been enjoying it for the past year and we love it! Shout out to Chris and Cara for always responding quickly to any questions or concerns we had. We will definitely keep recommending them to anyone looking to put in a pool!