Impact Brothers Windows Doors & Roof

I recently had the unfortunate experience of dealing with Leo for a home renovation project, and it was a complete disaster from start to finish. Here's a breakdown of the major issues:

1. **Terrible Communication:**
- I specifically requested windows with privacy glass for the bathroom, but this detail was ignored.
- When I pointed out their mistake, they refused to correct it unless I paid the remaining $500, even though the installation was incomplete.

2. **Faulty Measurements:**
- The initial dimensions were incorrectly measured, resulting in a 2-inch concrete gap above each window.
- The sliding door size was also wrong, and I had to cover extra costs to make it work.

3. **Low-Quality Products:**
- The windows and doors provided are of noticeably poor quality.
- The sliding door is difficult to open, and the mosquito net barely functions.

4. **Unethical Practices:**
- Shockingly, they began work without obtaining the necessary permits.
- This neglect of legal requirements is simply unacceptable.

5. **Nonexistent Customer Support:**
- Post-installation, the windows started to leak, and my attempts to contact the company were completely ignored.

Overall, my experience was incredibly frustrating and disappointing. I would not recommend their services to anyone. Save yourself the hassle and choose a different company for your renovation

I had a great experience with Impact Brothers! From start to finish, their team was professional, punctual, and easy to communicate with. They helped me choose the right windows for my home, and the installation process was fast, clean, and efficient. The quality of the windows is excellent — they’ve made a big difference in both appearance and insulation. I highly recommend this company to anyone looking for new windows or replacement services. Great customer service and outstanding results!

I would like to recommend Impact Brothers Windows and Doors and in particular, Leo, Tai, Miguel, Jay and Frank for their professionalism in installing our impact double doors. We comment them 100+% for a job well done. Thank you all, Isaac and Rose

I recently had new windows installed in my home, and I couldn’t be happier with the results. From start to finish, the team was professional, punctual, and highly skilled. They arrived on time, kept the workspace clean, and completed the job efficiently with great attention to detail. It’s rare to find a company that delivers exactly what they promise — excellent service, quality products, and a stress-free experience. I highly recommend them to anyone looking for reliable window installation!

Excellent service!!! Thank u so much Leo Quality and Price very very Good, Pura Vida☺️