Epic Pools are a joy to work with. This past year has been manic for us and we’ve had to work with several different contractors, so speaking from recent experience, Epic was amazing.
The communication with the team we worked with (Paul, Dylan, and Tracy) was fantastic. We got regular updates, clear timeframes, and great design planning and review of what we were getting.
The construction started on time and completed within the planned window. The contractors Epic work with are best in class. They were flexible with our specific needs and how we wanted certain details managed (e.g. how the electric was ran from our main panel to the pool subpanel). We had no trouble with the permitting or the build at all.
Our pool is beautiful, exactly what we wanted, and met all our expectation. So, yes, we would highly recommend Epic and wish they could take over running the other projects we have!
Epic Pools
Epic Pools is a pool construction business in Jacksonville, FL, with a 4.7-star Google rating from 103 customer reviews. Contact details, services, and reviews below.
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Services Offered
- Custom pool design
- New inground pool build
- Pool resurfacing
- Spa & hot tub install
- Pool deck & pavers
- Screen enclosure / cage
- Outdoor kitchen & patio
Services may vary by location. Contact Epic Pools directly to confirm availability in your area.
Customer Reviews
See all on Google ↗Our experience with Epic Pools was outstanding from start to finish. Our sales reps, Doug and Connor, helped us get the most pool for our money while bringing our backyard vision to life.
Our project manager, Nick, along with the office staff - especially Tracy - and our pool tech, Chris, were all a pleasure to work with. Communication was excellent throughout the process, with weekly updates outlining what to expect in tge coming week. Nick had a great eye for detail and ensured our project stayed on track and went exactly as planned.
The various crews working on the project did an excellent job, our yard and job site were always left clean at the end of each workday. The final result is a beautiful pool and patio, and we couldn’t be happier. We would not hesitate to recommend Epic Pools to anyone considering a pool installation.
I don’t normally review companies but this time I am making an exception. We just completed a pool build and had an exceptionally good experience with Epic Pools. From sales (Doug), office (Tracy) , project management (Dylan) and pool tech (Chris), we were treated professionally and all services were delivered as promised both with scheduling and construction quality. The crews were friendly and everyone picked up at the end of the day. Our pool and spa are beautiful. There were a couple modifications to the pool cage that made it even better than we imagined. Building a pool is a major investment. Based on our experience, we strongly recommend Epic Pools
We had a wonderful experience with Epic Pools. From design, build and then to start up everything was seamless. Can’t recommend them enough. Thanks Epic - Adamson Family
I couldn’t be happier with my swimming pool installation from Epic Pools! From the initial consultation to the final splash, their team was professional, attentive, and truly expert at what they do. We went with a custom design that included beautiful hardscaping and they nailed every detail—high-quality materials, seamless construction, and everything completed on schedule without any surprises. Nick and his crew were fantastic. They communicated clearly throughout the process, addressed all our questions, and even offered great suggestions to enhance our pool. The end result is stunning and has transformed our outdoor space into a luxurious retreat. If you’re in Northeast Florida and dreaming of a pool, Epic Pools is the way to go—highly recommend!