Water Works Car and Dog Wash is an auto detailing business in Tallahassee, FL, with a 3.3-star Google rating from 152 customer reviews. Contact details, services, and reviews below.
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Nice car wash with everything you need to clean your car. I didn't use the vacuums but the self car wash side was great. There was plenty of pressure and plenty of soap coming out of the brush. Everything worked as needed. It also looks to have onsight dog wash. I had a few minutes and spoke to the owner and was pleased. I will certainly return in the future.
Pros: Good water pressure and several extras you can use.
Cons: Hoses all leaked and I got soaked, Vacuums had low sucking power, Charged $27 to self wash my car and vacuum.
My real rating is 3 stars but being generous since I hate to see a business suffer due to bad reviews.
Great car wash, everything was up to date and worked as you would expect, even had a question about a transaction and the owner/manager picked right up and solved my problem, best self serve car wash in Tallahassee.
Rated 0 due to an unpleasant experience with the owner. A charge on my card appeared for $15 and I'd only used this service for 9 minutes, so I called.
The owner answered the phone in an unprofessional manner, interrupted repeatedly, and once I mansplained back to him that no, the $15 charge was not pending, it went through, he agreed to check his videos.
After reviewing the video, he called back with an (uncomfortably thorough) description of me washing my car: And attempting to stop the meter.
In his perspective, it was very much all my fault for not reading the signs and doing things right, and he starkly refused to offer any sort of compensation other than carwash tokens. We ended the call.
Solution: I reached out to my credit card company, and they resolved the issue within the hour.
To the owner:
Focus on your customers, not your profit. Don't be a bully.
Here's the photo you enthusiastically described watching me take. Came out great. 👍
I'll look forward to your reply, after seeing how you've reacted to everyone else here.
Edit to reply:
Case rested. Again, customers, not profit. It's amazing to see how much of your time $6 is worth.
I have a black car and only use the touchless car wash. I’ve used it about 8 times and haven’t had a problem.