ADU Water Fire Mold Storm

From the moment I reached out to ADU, the experience was outstanding. Josh was extremely responsive and answered every one of my questions, and to his credit I had a lot of them. He and the entire ADU team were not only quick to communicate, but they also took the time to explain the entire mold remediation process clearly from start to finish. Their pricing was also very fair.
I have worked with many contractors where the sales process is great, but the experience declines once the crew arrives. That was absolutely not the case with ADU. The team was prompt, showed up exactly on time, and demonstrated an impressive level of care for our home. My wife and I appreciated how neat and organized they kept their workspace, and they cleaned up thoroughly each day. You could tell their crew was engaged and took pride in their work, which gave us a lot of confidence.
We did discover additional damage once the project began, but Josh walked us through the issue clearly and the additional costs remained extremely fair. They handled everything with professionalism and transparency.
Hiring a remediation company is never something you want to do, but ADU took all the stress out of the situation and delivered fantastic results. I highly recommend them to anyone who needs honest, reliable, and high‑quality work.

A small leak caused by a broken washer has led to water mitigation, mold remediation and demolition in my kitchen. I could never have imagined this nightmare. It took days for me to realize what I was dealing with. I began to search for remediation companies from among franchises, national companies and local small businesses. Informed decisions get made by doing our due diligence - reading reviews, seeking recommendations from friends, neighbors and professionals, an assist from AI when navigating unknown territory and gut instinct. I created a short list that included a large franchise and some national companies with strong local presence. I interviewed five companies (including one preferred vendor from my insurance company's list) and only one company was the clear choice for me. That company was ADU - and the Remediations Manager, Josh, who stood out so brilliantly from the moment he arrived. He listened. He answered my enormous list of questions before he began to measure and inspect. He made me understand that he would be there for me every step of the way, to answer every question, patiently repeat those answers when I asked the same questions over and over as I was initially so overwhelmed. And he has been there responding to texts, answering calls and initiating them when he had updates. He brought in a caring, respectful, hard working, extremely competent team - Damian, Nick and Gage - to handle what has turned into a challenging remediation. In fact, when extra effort was needed, Josh jumped in himself to do the hard work.

I cannot say enough good things about everything that has happened so far. ADU is a company that cares about their customers. This is not just a remediation job to them. They truly understand the heartbreak, the emotions, the disruption their customers are experiencing. They are there with careful explanations and they go above and beyond when needed. My thanks to everyone who has supported me in this process, even assisting in interactions with my insurance company. Thank you to Alex and Ryan and Sally for helping me understand the process, listening and supporting me every step of the way. And to Josh above all, you are the magic that has gotten me this far with my sanity intact. ADU is very fortunate to have you and it's clear that you are with a company that reflects your values.

Gage, Nick and Damien were very friendly and professional. They took great care of our home during their visits. Josh has also been very responsive and helpful throughout the process! Would highly recommend this company!

I had a water leak from the outside that caused damage to my lanai flooring. ADU was hired to find the leak, rectify the problem and then restore my flooring with vinyl flooring since my flooring had been discontinued. The team was personable, on time, professional, knowledgeable and neat in what had to be done. Was very happy with the result.

Service knowledge and caring about the quality of the job is the most important services a mold Remidation Company Can provide. Josh cares about his customers cares about the quality of the job and his extremely knowledgeable. I highly recommend the person Service, you will recieve when working with Josh