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Sunrun vs ADT Solar: Separate New Shopping from Legacy Support

Solar Installation · Features, terms and questions for your Florida project

What to Compare

ADT Solar is no longer a current new-customer comparison option. ADT announced its residential-solar exit in January 2024, and its customer-support notice dates the end of new customers and inquiries to February 19, 2024. Sunrun currently markets residential solar and storage. For a new installation, compare an actual Sunrun proposal with other available proposals. For an existing ADT Solar system, organize the original documents and follow the company’s published support information.

Head-to-Head Breakdown

Sunrun

Features and considerations

  • Sunrun’s current site provides a route for residential solar and storage inquiries.
  • It publishes customer-account and support routes.
  • Its moving-home information links a service-transfer process for solar lease customers.

Limits and questions

  • Availability and the specific equipment or agreement must be confirmed for your address.
  • A current marketing offer is not proof of the eventual installed scope or household savings.
  • Request the full payment, service and transfer terms before committing to a proposal.
ADT Solar

Features and considerations

  • ADT publishes a notice explaining that new solar customers are no longer accepted.
  • Its official newsroom records the decision to exit residential solar.
  • Its published solar support information is a starting point for identifying legacy-system help.

Limits and questions

  • Do not treat a legacy ADT Solar comparison as an invitation to request a new installation from that business.
  • A corporate exit announcement does not resolve the remedy available under an individual customer contract.
  • Identify the relevant contract and equipment contacts before assuming a particular repair or payment obligation.

Side-by-Side Comparison

SunrunADT Solar
New-system researchCurrent residential solar and storage marketingNew customers and inquiries ended in 2024
Shopping next stepRequest an address-specific written proposalUse other currently available installers for new bids
Existing-system helpStart with current customer support and your agreementStart with ADT’s published solar support information and original documents
Service responsibilityAsk which legal entity provides each promiseCheck the named provider for the specific issue
Selling a homeAsk about applicable transfer requirementsGather the original ownership/finance and equipment records
Savings comparisonRequest assumptions and the complete payment scheduleDo not use old sales estimates as a current proposal

Frequently Asked Questions

Can I request a new ADT Solar installation?
ADT’s published customer-support notice says it no longer accepted new customers or inquiries from February 19, 2024. The company’s January exit announcement corroborates the change in business direction. Use the source links below to distinguish legacy support information from current installation advertising.
Where should an existing ADT Solar owner start?
Gather the original installation agreement, payment or ownership documents, equipment model numbers and any warranty certificates. Use ADT’s published solar support information to locate the relevant help route. Describe the specific fault and ask the contacted company to explain its role and next steps in writing.
Does the business exit determine my warranty or payment duties?
This comparison cannot interpret an individual agreement or establish who owes a particular remedy. Ask the named contract provider and any equipment warrantor to clarify responsibility. Keep their written responses with the original documents rather than relying on a general brand comparison.
What should a new solar proposal make clear?
Ask for the legal seller, installer, system design, equipment, roof work, permission and interconnection responsibilities, payment schedule, service terms and transfer process. Compare proposals using the same household-use assumptions. Request an explanation of anything excluded or contingent before deciding.

Sources and scope

Source review: 2026-09-08. Business-status statements are sourced to ADT and Sunrun; no individual contract obligation, service outcome, tax credit or household saving is asserted.

Official sources reviewed September 8, 2026. Product and company statements are attributed; we did not test these products, collect matched local quotes or verify individual installers. Business-status statements are sourced to ADT and Sunrun; no individual contract obligation, service outcome, tax credit or household saving is asserted.