The 30-Second Verdict
This is no longer a normal two-company shopping decision. ADT says ADT Solar stopped accepting new customers and inquiries on February 19, 2024, while continuing support resources for existing customers. New Florida shoppers can still evaluate Sunrun, but should compare ownership, loan, lease, and power-purchase options against at least two licensed local installers. Existing ADT Solar owners should use ADT's support path and identify the equipment manufacturer and finance company named in their original documents.
Head-to-Head Breakdown
Pros
- Actively markets residential solar and storage
- Multiple financing and service models may be available
- Large installed-customer base and service infrastructure
- Battery options can support outage planning
Cons
- Long contracts require careful review
- Savings depend on utility rules, roof condition, and financing
- Local sales and installation experience can vary
- Lease or PPA terms can affect a future home sale
Pros
- Existing-customer support resources remain available
- Equipment warranties may still come from manufacturers
- Original finance agreements continue under their written terms
- ADT provides a support route for legacy system questions
Cons
- No longer accepts new solar customers or inquiries
- Not a current bid option for a new Florida installation
- Legacy support may involve several equipment or finance companies
- Home sellers should gather all original system documents
Side-by-Side Comparison
| Sunrun | ADT Solar | |
|---|---|---|
| New customers | Available subject to market | Not accepted since Feb. 19, 2024 |
| Existing support | Current customer service | Legacy support resources |
| New installation quote | Possible | Not available |
| Equipment warranty | Depends on contract and equipment | Check original manufacturers |
| Finance obligation | Read current proposal | Original agreement still controls |
| Best next step | Compare three written bids | Use ADT support and records |
Frequently Asked Questions
Can I buy a new ADT Solar system?
What happens to an existing ADT Solar warranty?
Is Sunrun the automatic replacement choice?
What Florida-specific checks matter?
Sources checked
Official product, warranty, support, or regulatory sources used for this comparison.
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