Trustco Bank

I have been a customer at this bank for many years, and I want to express my sincere appreciation for the exceptional service I have consistently received from Joanne. It’s rare these days to find someone who not only remembers your name, but also truly cares about your financial well-being and long-term goals.

From day one, Joanne has gone above and beyond to make every interaction pleasant, personal, and efficient. Whether assisting with everyday banking needs or offering thoughtful advice, they have always been patient, professional, and genuinely invested in providing the best possible support. Their dedication has built a level of trust that can only come from years of outstanding service.

It’s not often that you come across someone who makes banking feel effortless and enjoyable, but Joanne does exactly that. I am grateful for the consistent care and attention I’ve received over the years, and I truly value the relationship we have built.

I highly recommend Joanne and this branch to anyone looking for exceptional service—you won’t find better.

I've had a great experience working with Joanne at the Englewood branch. She's always so friendly professional and genuinely willing to help with anything I need. Her knowledge and attention to detail make every visit quick and easy. It's always a pleasure working with her and I really appreciate the excellent service.

I stopped in to get information about opening an account and the desk employee, Joanne gave me information and was very helpful. She explained everything I needed to know and was very friendly and knowledgeable. I’m going to recommend others that are interested in opening an account at Trustco!

My husband and I used trustco Bank for our home equity line of credit and it was a very smooth and friendly process. Thank you to Mr Victor Berger for making this easy and answering all our questions.

Joanne & John the newest member of the team was just so awesome & friendly plus chatty with informative about the community