The Generator Guys, Forrest Jordan and Associates is a generator installation business in Gulf Breeze, FL, with a 4.6-star Google rating from 119 customer reviews. Contact details, services, and reviews below.
Add photos, hours, a description, and respond to customer inquiries. Premium listing includes an AI chatbot, top placement above competitors, and a free AI audit of your current website.
Services may vary by location. Contact The Generator Guys, Forrest Jordan and Associates directly to confirm availability in your area.
Sal, Stefan and Jonathan were great with the installation of our Generac! They were on it from the time they arrived and they were very friendly and nice as well. They walked us through all of the operational issues and what to do if there are any problems. They have a great team!
We were initially pleased with our generator install by Forrest Jordan. As part of the installation, FJ told us that our old outside breaker panel and breakers would be replaced with all new equipment. After a few months our outside circuit breakers started overheating and tripping, losing power on the hottest days of the year. We called Forrest Jordan and talked with a technician. The technician told us that he is looking at all the install photos and everything was correctly installed and most likely the problem causing the breakers to overheat was something inside my house. After 3 days without power, I called my own electrician. The electrician told me that the overheating was due to resistance caused by inadequately tightened wire connection screws. The FJ installers also reused my 44 year old breakers instead of the ones I paid for. I sent a copy of the invoice from my electrician to FJ for reimbursement. We were without power for a weekend in August after paying over $14,000 for a generator. I thought they would have gladly reimbursed us but never heard back. Had they done so we would have given them 5 stars and recommended them to our friends.
Can't find my original review, but having to drop from 5 to 3 stars due to installation issues that took 2 years to show up. I was initially impressed, thought they did a great job and liked the crew, but only 2 years later my generator would start, but not provide power to the house. I tried repeatedly to get ahold of them, including leaving messages for callback and never heard back over about a 10 day span. Problem ended up being an improperly sealed exterior junction box that allowed rain water to get in and accumulate, resulting in corroded connections. Found another authorized service to come out and fix for $1,000. Ouch.
So very professional, quick, response, completely walked through most scenario's, answered my questions completely, and allowed me to watch!!! Jonathan was very kind and giving of his knowledge and time Salvador was personable and reassuring. Great team, great job...
FJ&S came out today to install my Generac whole house system. Randy showed up right on time and did an outstanding install. He listened and addressed all of my concerns. The crew communicated well throughout the process with shutting down and powering back up the gas and electricity. It is a very clean install.
I would definitely recommend Forrest Jordan and Associates
David S