South Dixie Ace Hardware

Great customer service and attention to details. The staff helped me find what I was looking for and explained why it was what I needed. They provided me with options and offered to order items that were sold out. By the way these items were sold out at every store I had visited prior to coming to this a store. No other store offered to order anything. The experience and value was great. The store was very clean, organized, and it is one of the biggest Ace Hardware stores that I found in Miami. Highly recommend coming and checking out their inventory. By the way, I was so satisfied with the service that I wrote this from the parking lot before departing.

I have to start off by saying I’ve been coming to this Ace for 2 years, I’ve never had an issue. Never once was I ever turned away by the staff and I always find what I need.
I came in today with my family to purchase some paint and I was helped by a young fellow named Kirk and a lovely young lady named Dee, Dee always helps me when I come in. Anytime you walk into this store ask for Dee, she knows the ins and outs of that store like the back of her hand and she was very thoughtful in explaining to us what brushes and rollers to use with the type of paint that we purchased, which I didn’t even know was a thing. I love this store and I love the service that they provide but I truly keep coming back because I get a personal shopper every time haha (Dee). At checkout, Kirk was very friendly and explained to us the Application that Ace hardware has where I can see all my points and rewards on. I’m not too savvy with technology but Kirk took the time to make my account and explain what steps to take. This store always goes above and beyond. It’s because of people like Kirk and Dee that keep mom and pop shops like Ace hardware alive, you always feel like a friend rather than just another customer.
I will be back!

So I own a Suzuki Boulevard motorcycle. Is the 2024 C50 model, that hasn't been changed in over a decade. no frills, no tech, just pure motorcycle.

However, I lost the primary key that came with it when I purchased it new from Riva Motorsports.

So like any other motorcycle enthusiast, I belong to a Suzuki Volusia 800 forum on the internet. For the last 10 to 15 years, everyone has been recommending Ace Hardware. Because they do things that the big box Chains Don't Do, and that's called personal heartfelt service.

⭐ Meaning that they don't have to do it, but they do it to make the customer happy. And that's why I am thrilled with this Dixie Ace Hardware. I'm not going to mention any names, but I went to 2 other Ace Hardware stores in Miami and they were not that helpful.

🙌But this particular location was definitely helpful. Although they could not duplicate my key for me (no proper blanks) , I have blanks coming in and I just have to take the blanks to them and they will go ahead and duplicate the current key that I have. 👉 That's called going above and beyond and that's why from now on I'll do all my shopping at Dixie Ace Hardware.

I wasn't even aware that Ace Hardware was still around, until I started inquiring about getting a duplicate key for my Suzuki motorcycle. This place is huge. It's like a labyrinth. I feel sorry for any firefighter that has to respond here for a false alarm or God forbid a commercial structure fire. Since I'm retired from the fire department, that's the first thing I noticed when I walked in. The small little Labyrinth walkways throughout this very big store, sort of gave me an eerie sensation of the dolphin carpet fire in which we lost Lieutenant Dewey Henry back in 1998. Anyways, I highly recommend this store, they have EVERYTHING that Home Depot has and then some.

I was at Home Depot a few weeks ago and I never received personalized service and care like I did here at this Dixie Ace Hardware.

So kudos to you management 👍. By the way, they have freeze dried candy here! I had to purchase some on my way out, because I'm growing addicted to this stuff. Must watch my blood sugar! I'll be back in a couple of days with the key blanks so they can give me my duplicate motorcycle key, and this time I'll definitely have a Samsung Galaxy smart tag attached to it. That's funny, I always had a smart tag attached to the second key, but I never had it attached to the primary key that I use on my motorcycle. If you guys are looking for personalized and quick service, which you do not get at Home Depot anymore, (I can personally vouch for that) , then please try Dixie Ace Hardware, I give them 🌟🌟🌟🌟🌟 stars, and will be updating this review in the next week or so. 👍

Great team. Very knowledgeable and friendly workers. Even the manager help find a e-receipt for a return. Got all the help I needed during my visit.

Placed an order online to be picked up in this store, they sent me an email + a lady from the store called me to let me know they had received my items.

I went to pick them up the same day, 1 item was a pretty heavy big box and they offered to carry it to my car.

Very professional and 5 stars all around.

Highly recommend !