Rocket Shine Car Wash

On Saturday, January 3, 2026, my wife and I experienced something that truly stood out in today’s fast-paced world: genuine customer care and leadership from **Rocket Shine Car Wash** when an unexpected situation unfolded.

As we exited the car wash tunnel and pulled into the vacuum area, our Jeep suddenly lost all transmission fluid. When I attempted to reverse, it became immediately clear the transmission was completely disabled. Without hesitation, Rocket Shine’s management stepped in, assessed the situation, and offered to gather their staff to physically help roll and push the undriveable Jeep around Executive Circle and directly into **Firestone Complete Auto Care**, once Firestone confirmed they were ready to diagnose it. Their willingness to take ownership and spare us the stress and delay of arranging a tow was remarkable.

You could clearly tell that this culture at Rocket Shine starts at the top. When management provides clarity, confidence, and empowerment, the staff responds with urgency, teamwork, and a true “how do we help” mindset. What we witnessed was real customer care in action and a masterclass in leadership and service that many businesses could learn from.

Firestone ultimately diagnosed the issue and saved the transmission, but it was Rocket Shine’s immediate response and hands-on support that made everything possible and set the tone for how smoothly the situation was resolved.

We left feeling genuinely grateful, not just because our vehicle was fixed, but because of how we were treated when it mattered most.

We highly recommend Rocket Shine Car Wash on Executive Circle to anyone who values businesses that lead with responsibility, teamwork, and true customer care.

**Big Jeep, big effort, even bigger hearts at Rocket Shine.**

Back on the road again, safely and with gratitude. 🙏
Mark and Cindy

First time at this place, got the best monthly membership and everything. Never had a problem with any other drive in car wash. I heard a noise while I was in the wash and when I get out I notice my bumper was ripped off. Broke the clips and everything. Car is a 22 with only 17k miles. Made a claim with one of the guys let’s see what they do about this. Very unsatisfied!!!

I really liked this place and staff, but lately there has been too many issues with motors failing for the overhead brushes, and they take a long time to repair..what made me go to another car wash is that also my power folding mirrors (folded) got pulled out twice and hearing it pop is not good. If these issues get resolved I may return.

I wash my car here once a week because I have a membership, I can wash it as many time as I want for one flat rate every month! The only downside is that sometimes (like yesterday) soap wasn’t pouring out onto my car so I got what I call “a water wash” and there’s really nothing special for members like free air fresheners, car wipes or anything. They took my email address back when I signed up but I have yet to receive an email from Rocket Shine so I don’t know why that was important 🤷🏻‍♀️

Rocket Shine is the best car wash in Ft Myers. We tried many different ones before agreeing that Rocket Shine topped them all and got monthly subscriptions.

Not only are the team members, like Nick, friendly, professional, and attentive, but all the equipment works! They clearly maintain it and do the proper pre/post operational checks.

I also love (love) that they have baskets of clean microfiber cloths to dry your car at every vacuum station for customers to use. I watched Nick pay attention and notice when a station needed more cloths, bringing a fresh stack without asking.

They really do care about customer experience and it shows. Five stars! Or I should say, five rockets!! 🚀 🚀🚀🚀🚀