We had a great experience working with Pools by Bradley and are thrilled with how our pool turned out.
Jake was our designer, and he was fantastic to work with. He was patient, attentive, and extremely accommodating as we made constant tweaks to the design to make sure everything was exactly how we envisioned it. He never made us feel rushed and genuinely wanted us to end up with the perfect pool. His professionalism and flexibility made the design process enjoyable.
Carole was also excellent throughout the project. She provided timely and relevant updates and was always responsive when we had questions.
The only area where we felt there could have been improvement was the time between signing the contract and the start of the dig. It took longer than expected, and we would have appreciated more proactive communication during that period. That said, once construction began, things moved along well.
We’ve also been pleased with their responsiveness to minor warranty items — they’ve addressed them quickly and without hassle.
Most importantly, we absolutely love the final result. The design came together beautifully, and we truly got the exact pool we wanted. Overall, we would recommend Pools by Bradley and are very happy with our decision to work with them.
Pools By Bradley
Pools By Bradley is a pool construction business in Lake Mary, FL, with a 4.9-star Google rating from 248 customer reviews. Contact details, services, and reviews below.
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Services Offered
- Custom pool design
- New inground pool build
- Pool resurfacing
- Spa & hot tub install
- Pool deck & pavers
- Screen enclosure / cage
- Outdoor kitchen & patio
Services may vary by location. Contact Pools By Bradley directly to confirm availability in your area.
Customer Reviews
See all on Google ↗I highly recommend this company. I always heard that building a pool was a nightmare. This was not my experience. I did some research before choosing this company and glad I landed here. We chose the New Smyrna office, they also have a Lake Mary office.
Marc helped us design the pool, for our complicated and limited space. From the layout, tiles, pavers, grout, and all the finishing touches. He was great.
At one point we decided we wanted to add a spa, after the frame(form) was done, he re-designed it without a problem.
Carol kept me informed every step of the way. Any questions she would respond quickly. It made everything move with ease as we were informed every step of the way.
Nick took care of the pool and taught us how to work the equipment. He was really patient and knew we were overwhelmed with this pool technology.
Every company they work with is great. The tile, stone, concrete, plumbing, screen, and landscaping crews are all fabulous.
We still have a couple of things to complete but very happy. I look at the investment and hope to enjoy this for many years to come. Thank you Pools by Bradley.
~Tatia Allen
Pools by Bradley, or Pools FOR Bradley
Stop looking and go with Pools by Bradley! We found them after researching the top-rated pool builder in the Orlando area. Now we can pay it forward by confirming they have earned this reputation. We knew absolutely nothing going into the process, and they walked us through it step by step. My wife and I are thrilled with our experience.
Thanks to Bob for bringing our vision to life; our pool is a masterpiece. See rendering and final product pics! And we appreciate the entire team – Carole for her unwavering support and updates, and Glenn for his meticulous tile work. Zak and Christian expertly managed all the plumbing and Joe’s guidance and recommendations were greatly appreciated, and Chris helped us from start to the final punch list. Nick’s support over the last few months was invaluable, and a special shoutout to Megan for making us feel like part of the family.
We absolutely love PBB’s dedication to giving back to the community, too. Their support for dog-rescue organizations (near and dear to our hearts) shows just how much they care.
While the process was more complex than we expected (this was our first pool installation), we understand that creating something special with the right people takes time. Pools by Bradley certainly delivered!
We wholeheartedly recommend them to anyone considering a pool installation. Thank you all—we can't wait to enjoy our new pool after the winter freeze!
Bradley and Beth
We wanted to expand our entertaining space and create a place for our family (and furry baby) to gather during the holidays and their visits home, so we started searching for the right pool company. After extensive research and interviewing several builders, we’re confident we made the best choice with Pools by Bradley.
Their professionalism and service were exceptional from start to finish. The team communicated clearly throughout the process, kept us updated, and delivered on schedule and on budget with a level of care that truly stands out.
If you’re considering building a pool, I highly recommend Pools by Bradley. Their craftsmanship, communication, and professionalism are unmatched. We’re thrilled with our new pool and can’t wait to complete our landscaping and enjoy it this spring.
Huge thank you to Carole, Joe, and the entire team for making everything seamless. Highly recommend! 💦💙
Pools by Bradley created more than a pool. We have an oasis that is our perfect dream. Looking at what we started with to the finished product is an amazing feat. The pool structure was very complex and in a tight space. They took care of all the planning, the permits etc. The contractors that partner with PBB from plumbing to gunite to tiling are skilled artists. Thanks to the design team who dreamed up our pool and to the engineering team who made it happen.