April 22, 2025: Nearly three weeks after the installation tech assured me the job was complete, I was surprised to discover that the heating component of my unit hadn’t been installed. Additionally, the end caps for the outside unit—important for testing and inspections—were missing, as well as the required stickers and labels. The gentleman who came to finish the work did an excellent job, even though he wasn’t informed that the unit had been installed just a few weeks earlier. He was simply instructed to install heating components and a breaker. Better communication from Gould’s—both among their techs/installers and with us—would have made a significant difference. Since I had paid in full, it would have been helpful to be informed that the heater wouldn’t be operational if needed. Despite these missteps, the installation itself was clean, professional, and a noticeable improvement over my previous unit from 2018. Overall, Gould’s remains great people to work with!
Gould's Air Conditioning & Heating LLC
Gould's Air Conditioning & Heating LLC is an hvac business in Plant City, FL, with a 4.9-star Google rating from 648 customer reviews. Contact details, services, and reviews below.
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Services Offered
- AC repair & installation
- Duct cleaning
- Heating repair
- System tune-ups
- Smart thermostat setup
- Indoor air quality
- Emergency 24/7 service
Services may vary by location. Contact Gould's Air Conditioning & Heating LLC directly to confirm availability in your area.
Customer Reviews
See all on Google ↗Best Heating and A/C company in the area. Excellent service. Honest and reasonable. Serviced our main system and serviced, diagnosed, repaired our pool heatpump. Excellent! Their technician Sam was outstanding!
Gould's was amazing! Tori in the office was so knowledgeable and helpful. Sam the technician came fast and on-time , and was great. Very thankful for you all and happy we found a great new AC company.
“Excellent service! The company responded quickly when my heat went out, and technician Sam did an outstanding job. He was professional, knowledgeable, and had everything running smoothly in no time. Highly recommend!”
Sam is awesome. He manages to strike the perfect balance between professionalism and friendliness. He's also quite knowledgeable. Definitely an asset to your organization.