I am writing to express my extreme disappointment with a recent jewelry repair service I received.
The initial request was a simple, five-minute job to add a ring to my necklace so I could wear it at a shorter length. However, when I received the necklace, I found the new length was too short.
When I brought this error to the store's attention, I was told I would be charged an additional $30 to fix it. I was also incorrectly accused of being responsible for the mistake by marking the necklace improperly. I was provided with no proof regarding who made the initial mistake.
It is disheartening that the store chose to place blame rather than act professionally and correct the error. Due to this disappointing experience, I cannot recommend this jewelry repair service.
Dunedin Jewelers
Dunedin Jewelers is a well & pump services business in Dunedin, FL, with a 4.7-star Google rating from 103 customer reviews. Contact details, services, and reviews below.
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Services Offered
- Well pump replacement
- Well drilling
- Pressure tank service
- Water quality testing
- Emergency well repair
- Well inspection
- Constant-pressure system
Services may vary by location. Contact Dunedin Jewelers directly to confirm availability in your area.
Customer Reviews
See all on Google ↗Wonderful service and a BEAUTIFUL shop. Very thankful that Dunedin Jewelers offered such a special, hands-on approach - I will be back!!
What a great place! Came back cuz so happy w/job Henry did on my pearl ring. This time Gucci watch needed jewelers tools to open it & check battery. Scott quickly & perfectly fixed it for a great price. Enrique was there too, he'd helped us before, such nice guys! Glad we live so close, we'll be back. :D
This is a fantastic jewelry store. Small but very personal. The owner can repair anything. The prices are very reasonable.
I found them online as I was looking for a comfortable place vs a big-name jeweler. The gentleman who helped me was very kind and helped me with the ring re-sizing I needed. I then asked if he could also help me with my watch, which needed re-sizing as well. He promptly and quickly handled that and it was handled right there! I was very happy with his skill and the speed with which I was handled. I like very much that it's a family-owned place as I like to support that. I will go there for all my jewelry needs from here on out.