Bates Air and Heat

Recently switched over to Bates from another company and am very pleased with the service in which we received. I was alerted via automated text when the tech was headed to our location and our tech (Matt) was very nice and respectful when he showed up at the beginning of the service window. He informed me of what he was going to be doing today and wanted to let me know he would be in the attic (where the unit was located) for alittle longer than what I was use to with the last company as "Here at Bates we like to be thorough with readings and pictures of your unit to put into your file". After performing the maintenance Matt went over the details of our system and even reviewed the picture with me. After service, I received the invoice with the pictures which is something I was not use to with our previous company who were maintaining our system for 8+ years. A+ Service here at Bates and I am so glad I took the leap to switch from our previous company to Bates! Would highly recommend!

I had the opportunity to have the Bates heating & Air came out to my house. I called them because my system was not working and we have a four month old baby. They sent out a technician the same day and was able to diagnose the issue and get my system up and going with the repair the technician gave me several options and made the repair affordable. I felt like they were very professional and I would highly recommend them to my friends and family.

We had purchased a house a year ago and our son stays in our guest house with these dropping temperatures. We found out that the guest house had no heat. We called Bates, They sent Ryan to our rescue! He figured out the problem swiftly he was Respectful, Thorough, And got the job done! My son now has heat and we will definitely keep Bates for any future situations!

Would highly recommend Bates for your AC needs. Honest, fair pricing and exceptional customer service. These days it’s hard to find a reputable business that truly goes above and beyond to satisfy their customers.

5-Star Review for Bates Air & Heat – Vero Beach, FL I had an outstanding experience with Bates Air & Heat during the installation at my new home. Their team was extremely professional, always punctual, and consistently courteous. I especially appreciated the email notifications sent a day in advance to confirm appointments — a thoughtful touch that made scheduling easy and stress-free. The installers did a fantastic job, and everything was handled with care and precision. I highly recommend Bates Air & Heat to anyone looking for reliable HVAC service in the Vero Beach area. — David Ward