Auto Spa Naples is an auto detailing business in Naples, FL, with a 3.8-star Google rating from 323 customer reviews. Contact details, services, and reviews below.
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Car is dirty! Still has pollen all over the car, left the sticky backing from the tape on rear wiper, interior door edges dirty, bugs on front and spoiler not wiped down, mirror cover with bug and pollen, inner edge of wheel wells dirty! Paid $20 for mats and doors and interior with seats, areas not touched and all for $96!! Half a star!!!! What a rip off!!!!
I had bad hard water stains on my car from my irrigation system. Another car wash told me they could not be taken off. I stopped at Auto Spa Naples for a car wash. I was told they could schedule another time to take care of the hard water stains and wax and polish the car wash so I scheduled another appointment. THE HARD WATER IRRIGATION STAINS ARE GONE!! THE CAR LOOKS BRAND NEW!! I cannot express how pleased I am with Auto Spa!
Auto Spa Naples does a great job when it comes to washing cars—the quality of the wash itself is solid. However, the experience overall leaves much to be desired. Not even a rain guarantee on the day of the wash, this policy is unacceptable!
First, they are very expensive for what they offer. While they don’t have a membership program, they do sell coupon books, but honestly, it’s not a great deal. The pricing structure feels high compared to what’s available in other markets.
Another downside is their customer service. The staff can be a bit rude, which makes the experience less enjoyable. For what they charge, you’d expect a friendlier atmosphere. That said, the facility is very clean, which is a plus.
In my opinion, Auto Spa Naples desperately needs a real competitor in the area. If they had one, they’d feel the pressure and likely have to improve their pricing and service. Unfortunately, as of now, they’re still the best option around—but that’s not saying much.
The worst car wash experience I’ve ever had. Looks like the car wasn’t even cleaned. I do not recommend this car wash, I would give zero starts if I could.
These people are grifters. I used to treat my car to a $34 wash here. Now it's upwards of $60+. You can't escape the aggressive, slimy hard sell at check-in for add-ons. I noticed today on my receipt that I was being charges for 6 mat cleanings despite only four floor mats in the car. The woman tells me they consider the one back seat mat, three mats, and the truck mat, two mats. Incredibly petty practice. They lost a good customer over it.