Affordable Tree Lawn & Pool Service

I would avoid this company at all costs. I had them replace a sprinkler pump that died on me after a storm. After installing the new pump, it never had any pressure from the get go. (as seen in this picture). The installer Bo could not figure out why the pump was not working better, and even said multiple times it should be spraying out that spigot more. I figured maybe the lines somehow got clogged, and that is why it wasn't working as good, so i paid him for the new pump and let him go (my mistake). After checking out all the lines, and determining that there should be nothing wrong with the setup, I started inspecting the pump for leaks. During one of the inspections, I realized the shaft for the pump was spinning the wrong direction. I called the manufacturer to verify what i found, and they told me that it must of been wired wrong from the manufacturer. So i called Bo to tell him what i figured out, where he immediately told me that it was working fine when he left, and "we" must of rewired it wrong. Where he also sent me this picture, to i guess "prove" that it was working correctly. (Then I'm thinking to myself, why would we need to rewire it if it ever worked correctly when he installed it?) I tried to tell him that it was the manufacturers fault, and not necessarily theirs, but he was still unhelpful at the time. So I reached back out to Manufacturer to find out the information about rewiring our pump to see if it would work. I had another company rewire the pump, and once it was completely wired correctly, it still didn't work. So one last call to the manufacturer and they said even if it was wired wrong, and maybe even ran for a short amount of time, that could destroy the pump. So they said since it's still under warranty for being a new pump, have Bo reach back out and get it replaced. So i told him all this last week, and he said he'd come check it out. I didn't see him at all last week, but after messaging him today, he said he came by and saw that it was wired correctly. Which of course i told him it is now, because i had it fixed, and now he's ignoring me. So obviously these guys have no idea what they're doing and i guess they'll get a call from my lawyer because they don't want to fix their mistake.

We just purchased a home with a pool that had the Affordable Tree Lawn & Pool Service sticker on it so I called and asked them to come out and show me how to work everything. Bo came out and showed me the operation of the pump and solar heating system and recommended a Hayward pump, which he sent me a link to so I could get the best price. He just installed it and it is so quiet and the job he did was top notch. I highly recommend this company. They are responsive to calls and show up on time.

Bo is an absolute pool ninja! He made time for my clogged pipe emergency and worked hard to get me going again. Also, fixing it thoroughly instead of just enough to keep going for awhile. Bo is our new pool guy & even my five dogs love him. That seals the deal for us!

Bo and his team did a great job cleaning, rehabbing, and upkeeping the pool for us while we waited for the local probate court to settle the paperwork on a family member’s home who passed away. He kept us up to date on what was happening with photos and they did a great job keeping the pool looking nice after it was neglected for 8 months.

Can’t thank them enough for their help!

Bo, the owner, suggested I install a solar cover. His employee threw a fit when he realized he’d have to remove the cover to “clean.” My pool requires little upkeep being saltwater and under a screen. On average the employee was here a grand total of an hour (15 minutes per visit) a month. Sometimes had 2-3 weeks between what was supposed to be weekly service. Have had a constant battle with algae blooming well before the cover was installed a week and a half ago. Even well before my liner replacement in January. They terminated my service without ever tackling the algae issue, claiming the cover (that was recommended by the owner of the service) was the cause. I’ve got picture proof that proves otherwise. Never heard from the owner.

Bottom line, I have all the proof of the above. Bo, the owner, was good and knowledgeable. Unfortunately only saw him once the entire time. I’m better off doing my own service so the termination was welcome. If you don’t know anything about pools, recommend getting Bo to your house for a pool school. After that, think about doing your own service.